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水星310R无线路由器安装后总掉线日志：2014-01-12 19:26:29 DHCPD Notice Send ACK to 192.168.1.104 2 2014-01-12 19:26:29 DHCPD Notice Recv REQUEST from F8:A4:5F:92:74:F1 3 2014-01-12 19:25:19 DHCPD Notice Send ACK to 192.168.1.104 4 2014-01-12 19:25:19 DHCPD Notice Recv REQUEST from F8:A4:5F:92:74:F1 5 2014-01-12 18:55:28 DHCPD Notice Send ACK to 192.168.1.103 6 2014-01-12 18:55:28 DHCPD Notice Recv REQUEST from 48:02:2A:90:A8:1A 7 2014-01-12 18:50:03 DHCPD Notice Send ACK to 192.168.1.101 8 2014-01-12 18:50:02 DHCPD Notice Recv REQUEST from 44:A7:CF:A7:D6:D4 9 2014-01-12 18:50:02 DHCPD Notice Send OFFER with ip 192.168.1.101 10 2014-01-12 18:50:02 DHCPD Notice Recv DISCOVER from 44:A7:CF:A7:D6:D4 11 2014-01-12 18:41:54 DHCPD Notice Recv INFORM from 00:26:82:1E:EA:84 12 1970-01-01 00:00:18 DHCPD Notice Send ACK to 192.168.1.104 13 1970-01-01 00:00:17 DHCPD Notice Recv REQUEST from F8:A4:5F:92:74:F1 14 1970-01-01 00:00:08 DHCPD Notice Send ACK to 192.168.1.100 15 1970-01-01 00:00:08 DHCPD Notice Recv REQUEST from 00:26:82:1E:EA:84 16 1970-01-01 00:00:06 PPP Information ppp0 rcvd [IPCP CONF_ACK ID(0x04) IP_ADDR(122.137.237.189) DNS_PRI(202.98.5.68) DNS_SEC(202.98.0 17 1970-01-01 00:00:06 PPP Information ppp0 sent [IPCP CONF_REQ ID(0x04) IP_ADDR(122.137.237.189) DNS_PRI(202.98.5.68) DNS_SEC(202.98.0 18 1970-01-01 00:00:06 PPP Information ppp0 rcvd [IPCP CONF_NAK ID(0x03) IP_ADDR(122.137.237.189) DNS_PRI(202.98.5.68) DNS_SEC(202.98.0 19 1970-01-01 00:00:06 PPP Information ppp0 sent [IPCP CONF_ACK ID(0x01) IP_ADDR(122.137.236.1)] 20 1970-01-01 00:00:06 PPP Information ppp0 rcvd [IPCP CONF_REQ ID(0x01) IP_ADDR(122.137.236.1)] 21 1970-01-01 00:00:06 PPP Information ppp0 sent [IPCP CONF_REQ ID(0x03) IP_ADDR(0.0.0.0) DNS_PRI(0.0.0.0) DNS_SEC(0.0.0.0)] 22 1970-01-01 00:00:06 PPP Information ppp0 rcvd [PAP ID(0x02)] 23 1970-01-01 00:00:06 PPP Information ppp0 sent [PAP ID(0x02) NAME(jilin256003485) PWD(hidden] 24 1970-01-01 00:00:05 DHCPD Notice Send ACK to 192.168.1.100 25 1970-01-01 00:00:05 PPP Information ppp0 rcvd [LCP CONF_ACK ID(0x01) MRU(1480) MAGIC(0x00005f0e)] 26 1970-01-01 00:00:05 PPP Information ppp0 sent [LCP CONF_ACK ID(0x01) MRU(1492) AUTH(PAP) MAGIC(0xd6ce7a7d)] 27 1970-01-01 00:00:05 PPP Information ppp0 rcvd [LCP CONF_REQ ID(0x01) MRU(1492) AUTH(PAP) MAGIC(0xd6ce7a7d)] 28 1970-01-01 00:00:05 PPP Information ppp0 sent [LCP CONF_REQ ID(0x01) MRU(1480) MAGIC(0x00005f0e)] 29 1970-01-01 00:00:05 PPP Information ppp0 rcvd [PADS SESS_ID(0x2030)] 30 1970-01-01 00:00:05 PPP Information ppp0 sent [PADR SVC_NAME() HOST_UNIQ(0x57a8bc4e52b10000)] 31 1970-01-01 00:00:05 PPP Information ppp0 rcvd [PADO SVC_NAME() AC_NAME(JLJL-QT-ME60-B1) AC_MAC(00:25:9e:4d:55:f3)] 32 1970-01-01 00:00:05 PPP Information ppp0 sent [PADI SVC_NAME() HOST_UNIQ(0x57a8bc4e52b00000)] 33 1970-01-01 00:00:05 PPP Information ppp0 sent [PADT SESS_ID(0x0000)] 34 1970-01-01 00:00:05 PPP Information ppp0 sent [LCP TERM_REQ ID(0x00)] 35 1970-01-01 00:00:05 DHCPD Notice Recv REQUEST from 00:26:82:1E:EA:84
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提问者：jlbaotong | 提问时间： 2014-01-12 19:55:55 | 回复(1)
已解决
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- 1.尊敬的客户:
您好!
系统日志是正常的拨号过程，没有掉线的记录。
网络掉线可能的原因很多。宽带本身异常、内网病毒攻击，网络中某一个设备或网线故障等等都可能导致网络出现掉线情况。
1，掉线时，如果电脑可以登录路由器界面，请将此时系统工具——系统日志界面信息完整的复制一份发给我们看下；
2，如果掉线时，电脑无法打开路由器管理界面：
1）请确保路由器本身工作正常。可通过路由器指示灯判断路由器工作状态, 请您参考说明书；
2）排查内网是否存在病毒或者恶意攻击，如ARP欺骗等。可尝试在电脑和路由器上做双向IP/MAC地址绑定, 设置方法可以参考文档：http://www.mercurycom.com.cn/Service/detail?d=41&t=0
3）如果是无线掉线，请确保信号质量比较好，同时尽量避免无线干扰。在无线设置--基本设置，修改信道为1-11之间，保存重启。
- 回答者： Mercury/水星厂家 2014-01-16
- 1.尊敬的客户: